The other issues which was sited by one media professional who covers railways was that earlier when this train used to run from TVC, there used to be lots of incidents related to chain pulling etc when trains used to enter TN since it was already jampacked. Incidents of people unable to board etc was very frequent leading to loss of punctuality.
Covid came as a blessing in disguise and once train operation resumed they used this time to short terminate it to CBE. To some extent this has helped especially for people boarding from CBE, TUP, ED, Salem.